Protecting your personal information and financial data is one of Banglasolot's top priorities. This policy clearly outlines what data we collect, why we collect it, and how we keep it secure.
Banglasolot ("We", "Platform") places the highest importance on your privacy. This Privacy Policy explains to you ("You", "User") clearly outlines â what information Banglasolot collects about you, how it is used, how long it is retained, and how it is kept secure.
By using the Banglasolot website or services, you agree to this Privacy Policy. If you have any objections to any part of it, please contact our support team.
Our Commitment: Banglasolot never sells, rents, or trades your personal information. Your data is used solely to operate our services and meet legal obligations.
Banglasolot collects your information in several ways. Each is explained in detail below:
For financial data, Banglasolot only retains what is strictly necessary to process transactions. Full card numbers and PIN codes are never stored.
Banglasolot uses your information for the following purposes:
| Data Type | Purpose of Use | Basis |
|---|---|---|
| Name, date of birth, NID | Identity & Age Verification (KYC) | Legal Obligation |
| Mobile, Email | Account communications, security alerts | Contractual Necessity |
| Payment Information | Deposit & Withdrawal Processing | Contractual Necessity |
| IP Address, Device Information | Fraud Prevention & Security | Legitimate Interest |
| Gaming History | Responsible Gaming Monitoring | Player Protection |
| Browsing Behavior | Platform Improvement & Personalised Experience | Consent |
Banglasolot uses the highest industry-standard technical measures to protect your data:
Banglasolot uses cookies to enhance your experience. We use three types of cookies:
You can disable cookies through your browser settings, though doing so may affect certain features of the site.
Banglasolot does not retain your data for longer than necessary:
Once the applicable retention period expires, data is securely deleted or anonymised so that you can no longer be identified.
Banglasolot gives you full control over your personal data. You have the following rights:
Banglasolot strictly does not serve anyone under the age of 18. We verify age at registration, and additional documentation may be requested in suspicious cases. We do not knowingly store data belonging to minors. Should any such data be found in our systems, it will be deleted immediately.
For any privacy-related questions, complaints, or data deletion requests, please contact us through the following:
Email: [email protected]
Live Chat: Available on the platform 24/7
Response Time: Typically within 24â72 hours
Banglasolot may update this Privacy Policy from time to time. You will be notified of any significant changes via email or an on-platform notice before they take effect. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
This Privacy Policy was last updated in 2026.
You can request to see what personal information we hold about you at any time.
You can request that any inaccurate or incomplete information be corrected.
In certain circumstances, you have the right to request the deletion of your data (Right to Erasure).
You may request a copy of your data in a structured, portable format.
Under certain circumstances, you may request that the processing of your data be restricted.
If you believe your information has been misused, you may file a complaint directly with us.
To exercise any of these rights, email [email protected]. Please note that legal obligations may prevent the deletion of certain data.
Your data at Banglasolot is protected by internationally recognised security technology.
256-bit encryption is active at every step â from the moment you visit the website to the completion of each transaction.
AES-256Selling or using user data for advertising purposes is never part of Banglasolot's business model.
Our CommitmentNational ID cards and other KYC documents are stored in encrypted storage, accessible only to authorized personnel.
Controlled AccessData is not retained beyond what is necessary. It is automatically deleted or anonymized once the defined retention period expires.
Data MinimizationChat with us directly in Bangla on the platform â the fastest way to get help.
24/7 ActiveWrite to us at [email protected]. Send all privacy-related requests here.
24â72 Hour ResponseFind instant answers to common questions on our FAQ page â no waiting required.
Instant ResponseThis is a completely valid and important question. Banglasolot uses multiple layers of security to protect your data and funds. Every connection you make to the platform is secured with 256-bit AES encryption and TLS 1.3 â the same standard used by international banks. Your password is never stored in plain text. Financial details such as your bKash or bank account number are used solely to process transactions and are stored in encrypted form. Third-party security experts conduct regular penetration tests to identify any vulnerabilities. With two-factor authentication (2FA) enabled, even if someone obtains your password, they cannot access your account. In short, Banglasolot's security infrastructure is as robust as possible â but keeping your password private and enabling 2FA are the most effective steps you can take to protect yourself.
Banglasolot offers multiple ways to get in touch, with varying response times depending on the channel. For the fastest resolution, use the platform's live chat â available 24/7 in Bengali, with a support agent typically connecting within 2â5 minutes. For complex issues or cases where you need to send documents, email [email protected]; you'll usually receive a detailed response within 24 hours, and no later than 72 hours. Email is also the recommended channel for privacy-related requests such as data deletion or access copies. For general questions, the FAQ page has instant answers to many common queries.
Your privacy and security are guaranteed at Banglasolot. Register today and welcome to Bangladesh's most trusted gaming platform.